TERMS & CONDITIONS

This page (together with the documents referred to on it) tells you the terms of use on which you may access and use the publicly accessible areas of our website www.nexus-ies.co.uk (our “Site”).

We restrict access to certain areas of our Site to users who are clients of NIES. Separate Terms of Service, which take precedence over these, apply to the use by clients of NIES of our on-line services.

Please read these Terms of Use carefully before you start to use the publicly accessible areas of Site. By using our Site, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our Site.

Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off and download extracts of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site. Some assets used are royalty free from Unsplash.

We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.

OUR LIABILITY

As access to (the publicly available areas of) our Site is provided free of charge, the material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;any and all liability (whether arising in contract, tort or otherwise) for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it.This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Privacy Policy

Last updated: 10/01/2026

1. Introduction

NIES (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website.

This website does not collect personal data from general visitors. We only collect information that is voluntarily provided by users who choose to create an account or contact us directly.

2. Information We Collect

We only collect personal information when you willingly provide it, such as when you:

Create an account
Contact us via email or a contact form

The information we may collect includes:

Name
Email address
Phone number
Any other information you choose to provide

We do not use cookies or tracking technologies to collect personal data from visitors who do not create an account.

3. How We Use Your Information

We use the information you provide solely to:

Create and manage your account
Respond to enquiries or requests
Communicate with you regarding our services
Provide services you have requested

We do not sell, rent, or trade your personal data to third parties.

4. Data Storage and Security

We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Your information is only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

5. Sharing of Information

We do not share your personal information with third parties except where:

Required by law
Necessary to protect our legal rights

6. Your Rights

Under UK data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: contact@nexus-ies.co.uk
Company Name: Nexus Industry Engineering Services t/a Nexus Industrial Engineering Services.
Location: North West, UK

Engineers T&C

For Engineers Working With NIES (Nexus Industrial Engineering Services)

Effective Date: 10/01/2026

1. Definitions

“NIES” refers to Nexus Industrial Engineering Services.
“Engineer” / “Subcontractor” refers to any self-employed individual providing services to NIES.
“Client” refers to any third party customer of NIES.
“Services” refers to engineering work subcontracted by NIES.

2. Self-Employed Status

All engineers engaged by NIES are self-employed subcontractors.

Nothing in these Terms & Conditions shall be deemed to create an employment relationship, partnership, or joint venture between NIES and the engineer. Engineers do not work directly for NIES and have no entitlement to employee benefits, holiday pay, sick pay, pension contributions, or statutory employment rights.

3. Qualifications & Competence

Engineers must be fully qualified and competent to carry out the role for which they are engaged.

Engineers are required to hold all relevant qualifications, certifications, and training necessary for the services provided.
Proof of qualifications must be provided upon request at any time.
Failure to provide satisfactory evidence when requested may result in immediate suspension or termination of the engineer’s subcontractor account.

4. Shift Cover & Attendance Policy

Where engineers accept booked shift cover or work assignments:

Attendance is mandatory once confirmed.
NIES operates a one-chance rule for shift cover.
Failure to attend a confirmed shift for any reason other than a verified emergency will result in immediate termination of the engineer’s subcontractor account.
This policy exists due to contractual obligations with clients and operational risk.
cancelations are only accepted 96 hours (4 day) prior to arranged cover. anything within that time is subject to non-attendance even if shift is covered by someone else.

5. Insurance & Business Registration

As self-employed subcontractors, engineers are responsible for maintaining:

Valid public liability insurance (and any other insurance relevant to their trade)
Any required professional indemnity insurance, where applicable
Appropriate business registration as a sole trader or limited company

Engineers may be asked to provide proof of insurance and registration at any time. Failure to do so may result in suspension or termination.

6. Tax & VAT Responsibility

Engineers are solely responsible for:

Their own tax obligations
National Insurance contributions
VAT registration and VAT payments, where applicable

NIES does not calculate, deduct, or withhold tax or VAT from payments made to engineers. All payments are made on a gross basis, and engineers are fully responsible for declaring income to HMRC.

7. Payment Terms

Payment rates and terms will be agreed prior to work being undertaken.
Engineers must submit valid invoices where required.
NIES reserves the right to withhold payment where work is incomplete, unsatisfactory, or in breach of these Terms & Conditions.

8. Professional Conduct

Engineers must:

Act professionally at all times
Comply with all site rules, health & safety requirements, and client policies
Represent NIES in a professional manner when attending client sites

Any misconduct or behaviour that damages NIES’ reputation may result in immediate termination.

9. Termination

NIES reserves the right to terminate an engineer’s subcontractor account immediately if the engineer:

Breaches these Terms & Conditions
Fails to attend confirmed shift cover
Fails to provide proof of qualifications or insurance
Acts negligently, unprofessionally, or unlawfully

Engineers may also cease accepting work from NIES at any time.

10. Limitation of Liability

Engineers are responsible for the quality, safety, and legality of the services they provide. NIES accepts no liability for loss, damage, or claims arising from an engineer’s actions, omissions, or failure to comply with applicable laws or regulations.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

CLIENT TERMS & CONDITIONS

Nexus Industrial Engineering Services (NIES)

Effective Date: 10/01/2026

1. Definitions

“NIES”, “we”, “us”, “our” refers to Nexus Industrial Engineering Services.
“Client” refers to any individual or business engaging NIES for services.
“Engineer” refers to a self-employed subcontractor engaged by NIES to deliver services.
“Services” refers to engineering, maintenance, inspection, shift cover, or related works provided by NIES.

2. Provision of Services

2.1 NIES provides engineering services by subcontracting fully qualified, self-employed engineers appropriate to the scope of work requested.

2.2 All engineers engaged by NIES are selected based on qualifications, competence, and experience relevant to the role.

2.3 NIES reserves the right to assign engineers at its discretion to meet operational and client requirements.

2.4 by agreeing the client allows us to use photos, company logo and name on our website for documentation purposes.

3. Engineer Qualifications & Standards

3.1 NIES requires all subcontracted engineers to be fully qualified and competent for the services they provide.

3.2 Engineers are contractually obligated to hold and maintain all relevant certifications, licences, and training required by law and industry standards.

3.3 NIES operates a policy whereby engineers must provide proof of qualifications and insurance upon request, ensuring compliance and professional standards.

4. Attendance & Shift Cover Standards

4.1 NIES places a high priority on reliability and attendance, particularly for shift cover and time-critical works.

4.2 Engineers subcontracted by NIES are subject to a strict attendance policy, including a one-chance rule for confirmed shift cover.

4.3 Failure by an engineer to attend a confirmed shift results in immediate removal from NIES’ approved engineer pool.

4.4 While NIES takes all reasonable steps to ensure attendance, the Client acknowledges that engineers are independent subcontractors and, in rare circumstances, non-attendance may occur due to unforeseen events.

4.5 In the event of non-attendance, NIES will use reasonable endeavours to provide a replacement engineer where practicable but does not guarantee immediate cover in all circumstances.

5. Subcontractor Status

5.1 All engineers providing services are independent, self-employed subcontractors and do not work directly for NIES.

5.2 NIES remains responsible for managing subcontractor engagement, vetting, and allocation in accordance with these standards.

6. Health & Safety

6.1 NIES requires all engineers to comply with applicable health & safety legislation, site rules, and Client policies.

6.2 The Client agrees to provide a safe working environment, relevant risk assessments, method statements, and site-specific safety information prior to commencement of Services.

6.3 NIES shall not be liable for delays or failures caused by unsafe site conditions or incomplete safety information.

7. Liability

7.1 NIES shall exercise reasonable skill and care in the provision of Services.

7.2 NIES shall not be liable for loss, damage, or delay arising from circumstances beyond its reasonable control, including but not limited to subcontractor illness, emergency situations, or force majeure events.

7.3 Engineers are required to carry appropriate insurance; however, NIES’ liability is limited to the extent permitted by law and as agreed in writing.

8. Payments

8.1 Fees for Services shall be agreed prior to commencement of work.

8.2 Invoices shall be issued in accordance with agreed terms.

8.3 Late payment may result in suspension of Services and/or legal action.

9. Cancellations

9.1 The Client must provide reasonable notice for cancellation of booked Services.

9.2 Late cancellations may be chargeable where engineers have been allocated or committed.

10. Confidentiality

10.1 Both parties agree to keep confidential any commercial, technical, or operational information disclosed during the course of Services.

11. Governing Law

11.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.

12. Acceptance

12.1 By engaging NIES or accepting Services, the Client confirms acceptance of these Terms & Conditions.